1. Our commitment to privacy

At HLC Talent, we are committed to protecting the personal information entrusted to us.

As part of our recruitment, human resources consulting, career development, and website operations, we may collect, use, disclose, and retain certain personal information.

This Privacy Policy explains how we handle personal information, the measures we take to protect it, and the rights available to individuals whose information we process.

HLC Talent is committed to complying with applicable privacy legislation, including Québec’s Act respecting the protection of personal information in the private sector, as amended by Law 25, and other applicable privacy laws.

2. Personal information we collect

The personal information we collect depends on the nature of your interaction with HLC Talent.

Candidates and professionals

As part of our recruitment and career development services, we may collect:

  • Your name and contact information, including your email address and telephone number.
  • Your résumé, cover letter, and documents submitted in support of an application.
  • Your employment history, educational background, and professional qualifications.
  • Your relevant skills, certifications, and experience.
  • Your career preferences and professional objectives.
  • Information provided during interviews, assessments, or communications with our team.
  • Professional references you choose to provide.
  • Results of professional or psychometric assessments when relevant and authorized.

We encourage candidates not to submit sensitive information or identification documents unless they are necessary for a specific request or application.

Business clients and website visitors

When you contact us or use our website, we may collect:

  • Your name and professional contact details.
  • Your company or organization name.
  • Information submitted through our contact forms.
  • Details about your recruitment or human resources needs.
  • Certain technical information relating to your website visit, such as your IP address, browser type, and pages viewed, depending on the technologies used.

3. How we collect personal information

We may collect personal information through several sources, including:

  • Directly from you through website forms, emails, telephone calls, and interviews.
  • Job applications submitted to HLC Talent.
  • Recruitment platforms and online job boards.
  • Professional referrals and recommendations.
  • Publicly accessible professional profiles, including LinkedIn.
  • Authorized service providers and recruitment partners, where permitted by law.

When information is obtained from third parties, we take reasonable steps to ensure that its collection and use are appropriate.

4. How we use personal information

HLC Talent uses personal information for identified and legitimate purposes, including:

  • Reviewing and evaluating job applications.
  • Identifying qualified candidates for our business clients.
  • Contacting candidates about employment opportunities.
  • Organizing interviews and coordinating recruitment processes.
  • Providing HR consulting, career transition, and individual coaching services.
  • Responding to website inquiries and service requests.
  • Managing relationships with clients and business partners.
  • Improving the operation, security, and usability of our website.
  • Complying with applicable legal and regulatory obligations.

Where consent is required, we obtain it in accordance with applicable legal requirements.

5. Recruitment and job applications

When you apply for a position or submit your résumé to HLC Talent, your information may be used to evaluate your qualifications and determine your suitability for employment opportunities.

Depending on the circumstances and applicable permissions, we may also contact you regarding future positions that match your professional background and experience.

Applications may be submitted directly to HLC Talent or through external recruitment platforms.

If you are redirected to an external application platform, that platform’s privacy policy may also apply to the personal information you submit.

We encourage you to review the terms and privacy policies of external recruitment platforms before submitting an application.

6. Sharing and disclosure of personal information

HLC Talent does not sell the personal information of candidates, clients, or website visitors.

We may share personal information with third parties when necessary for our operations, including:

  • Business clients involved in recruitment processes.
  • Recruitment software and applicant management service providers.
  • Technology, hosting, and website maintenance providers.
  • Authorized professionals and business partners involved in delivering our services.
  • Government authorities or regulators when disclosure is required by law.

We limit the personal information shared to what is reasonably necessary for the relevant purpose.

Where service providers process personal information on our behalf, we seek to implement appropriate contractual and security safeguards.

7. Data hosting and transfers outside Québec

As part of our operations, certain personal information may be stored, accessed, or processed outside Québec, including elsewhere in Canada or in the United States, depending on the service providers involved.

When personal information is transferred outside Québec, HLC Talent takes the measures required by applicable legislation, including assessing relevant privacy risks and implementing appropriate safeguards.

8. Cookies and tracking technologies

Our website may use cookies and similar technologies to support its operation, improve visitor experience, and understand website traffic.

These technologies may be used to:

  • Ensure proper website functionality.
  • Remember certain browsing preferences.
  • Analyze website usage and improve content.
  • Measure the effectiveness of our communications and digital activities when such tools are enabled.

Where required by law, technologies used to identify, locate, or profile visitors are disabled by default until appropriate consent has been obtained.

You may also manage certain cookies through your browser settings.

9. Retention of personal information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal obligations and legitimate retention requirements.

Retention periods may vary depending on the nature of the information, recruitment activities, contractual relationships, and legal requirements.

When personal information is no longer required, it is securely destroyed or anonymized in accordance with applicable requirements.

You may contact us to request additional information about our data retention practices.

10. Information security

HLC Talent implements administrative, technical, and organizational security measures appropriate to the nature of the personal information it holds.

These measures are designed to:

  • Prevent unauthorized access.
  • Reduce the risk of loss, disclosure, or improper use.
  • Restrict access to individuals who require information to perform their responsibilities.
  • Protect the systems and technologies used in our operations.
  • Establish appropriate safeguards for service providers handling personal information.

Although we take reasonable precautions, no electronic transmission or storage system can guarantee absolute security.

In the event of a privacy incident, we follow applicable legal requirements, including assessment, documentation, and notification obligations where required.

11. Your privacy rights

Subject to applicable legal conditions and exceptions, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate, incomplete, or ambiguous information.
  • Withdraw consent where processing relies on consent, subject to applicable legal or contractual restrictions.
  • Request that certain personal information no longer be disseminated or be de-indexed where permitted by law.
  • Request, where legal requirements are met, that computerized personal information be provided in a structured and commonly used technological format.
  • Ask questions or submit a complaint regarding our privacy practices.

To exercise your rights, please contact the person responsible for the protection of personal information identified below.

We may request information to verify your identity before processing your request.

12. Third-party websites

Our website may contain links to partner websites, recruitment platforms, and other external services.

HLC Talent is not responsible for the privacy practices of independently operated third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Privacy contact

For questions, access requests, correction requests, or complaints regarding the protection of personal information, please contact:

HLC Talent
Attention: Person Responsible for the Protection of Personal Information
Email: mihaela@hlctalent.com
Website: https://hlctalent.com/

If you believe your privacy rights have not been respected, you may also contact the Commission d’accès à l’information du Québec.

14. Changes to this Privacy Policy

HLC Talent may update this Privacy Policy to reflect changes in its operations, technology practices, or applicable legal requirements.

Any revised version will be published on our website with an updated revision date.

We encourage you to review this page periodically to stay informed about changes.